Terms of Service
Effective date: May 18, 2026.
Read this page before you apply our strategies or hire our agency. We operate jacksonvillelocalseo.com to cut through the noise of local search. You access this site, you read our case studies, you agree to these terms. If you disagree with our rules, close the tab.
These terms govern your use of our website and your engagement with our local SEO services. We wrote them to establish clear operational boundaries. We do not hide behind dense legal jargon. We state exactly how we work, what we own, and what happens when things go wrong.
1. The Reality of Local SEO Services
We build citation consistency across 50+ directories. We optimize your Google Business Profile Q&A section to capture featured snippets. We track proximity signals. We do not guarantee specific Google Map Pack rankings. Anyone promising a guaranteed number one spot is lying to you.
Google controls the algorithm. We control the inputs.
Your results depend on your starting point, your market saturation in Jacksonville, and your review velocity. We provide data-backed strategies. You accept that search visibility fluctuates based on algorithm updates outside our control. Local SEO requires a minimum 90-day runway to establish trust signals and build authority. You hire us for our execution, not for a magic bullet.
2. API Access and Data Handling
To do our job, we require Manager access to your Google Business Profile. We connect your Google Search Console and Google Analytics to our reporting dashboards. We analyze your traffic data to find high-resolution insights.
We treat your data with strict confidentiality. We do not sell your customer information to data brokers. We use your analytics strictly to improve your map pack visibility and organic traffic. When our contract ends, we sever our API connections. You retain full ownership of your accounts.
3. Intellectual Property
We spend hundreds of hours testing local ranking factors. We publish the exact methods that work for HVAC contractors in Phoenix and roofers right here in Duval County. That content belongs to us.
You can read our guides. You can apply our tactics to your own business. You cannot scrape our site, copy our audit templates, or repackage our local SEO playbooks to sell to your own clients. We document our exact process for cleaning up duplicate listings. We publish our internal checklists for local link building. That is our intellectual property.
If you steal our work, we pursue legal action. We protect our assets.
4. Acceptable Use of Our Website
You use our site to learn. You read our case studies. You implement our NAP consistency guides. You do not deploy automated bots to scrape our local search data. You do not attempt to breach our server security.
We monitor our traffic logs daily. We identify suspicious behavior. We block malicious IP addresses permanently. We maintain a secure environment for real business owners looking for legitimate search strategies.
5. Payments, Retainers, and Refunds
We operate on flat-fee monthly retainers. You pay for our time, our expertise, our execution. You do not pay for a guaranteed rank position. We bill upfront on the first of every month.
We do not offer refunds for work already completed. We pay our team to build citations, write localized content, and audit your technical structure. That time is spent. If you cancel your campaign, we stop work at the end of your current billing cycle. We hand over all login credentials. You walk away with the digital assets we built.
Zero exceptions.
6. Client Responsibilities and Friction
Local SEO requires accurate data. We need your exact Name, Address, and Phone number history. If you hide past address changes or fake a location to manipulate proximity signals, our work fails.
We need your cooperation. We send you a list of invalid citations. You must confirm your old business addresses. We draft localized service pages. You must review them for technical accuracy. If you ignore our emails for three weeks, your campaign stalls. We take zero responsibility for delayed results caused by your lack of communication.
We fix the digital blind spots. You run the business.
7. Disclaimer of Warranties
We provide the information on this website “as is”. We strip out the guesswork, but we do not offer warranties of any kind. We reject all implied warranties of merchantability or fitness for a particular purpose.
You implement our free advice at your own risk. A tactic that doubles call volume for a plumber in Riverside fails completely for a personal injury lawyer in San Marco. Context matters. We test our methods on live client sites before we publish them here. What works today fails tomorrow when Google updates its core algorithm. We accept no responsibility if you break your own website or trigger a manual penalty by misapplying our strategies.
8. Limitation of Liability
Search engines update their systems constantly. A core update rolls out. A competitor reports your listing as spam. Google suspends your profile. Your lead volume drops to zero.
We know how to submit reinstatement requests, but we do not control Google support. Under no circumstances are we liable for your lost profits, lost data, or business interruptions. You cannot sue us because your phone stopped ringing after an algorithm shift. Our maximum liability to you under any circumstance equals the exact amount you paid us for services in the previous thirty days.
9. Third-Party Tools and Affiliate Links
We recommend specific tools because we use them daily. BrightLocal for citation tracking. Whitespark for local rank tracking. Ahrefs for backlink analysis. Sometimes we include affiliate links to these platforms.
If you click an affiliate link and buy a subscription, we earn a small commission. You pay the exact same price. We never recommend a tool just for the payout. We rejected 14 different reporting dashboards before settling on our current stack. We only link to software that survives our internal agency testing.
10. Governing Law and Jurisdiction
We operate out of Jacksonville, Florida. These terms fall strictly under the laws of the State of Florida. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Duval County for any disputes.
We resolve problems directly. If a dispute escalates to litigation, it happens on our home turf.
11. Modifications to These Terms
We update these terms when our business model changes or legal requirements shift. We do not send out mass emails for minor typos. We post the updated terms right here. Your continued use of the site means you accept the new rules.
12. Contact Information
Real